Privacy Policy

1. Introduction

At jason-queally.com (“the Website”, “we”, “us”, or “our”), we are committed to protecting and respecting your privacy. Your trust is of paramount importance to us, and we take our obligations under global data privacy frameworks—including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA)—seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our Website, communicate with us, or use our services.

2. Scope of Policy and Role of Data Controller

This Privacy Policy applies to all individuals who interact with jason-queally.com, including users, visitors, and customers. For the purposes of applicable data protection legislation, jason-queally.com is the data controller responsible for the processing of your personal data.

If you have any questions or concerns regarding the processing of your data, you may contact us at: [email protected].

3. Categories of Data We Process

We may collect and process various categories of personal data depending on your interaction with the Website:

a. Usage Data
Includes information automatically collected when you visit the Website such as your IP address, browser type, geographic location, referral source, length of visit, and pages viewed.

b. Account Data
Information you provide when registering or subscribing to services, including your full name, email address, mailing address, and telephone number.

c. Profile Data
Details related to your preferences, past purchases, interests, and behavioral patterns (e.g., saved pages, frequency of use).

d. Communication Data
Includes records of communications between you and jason-queally.com such as support inquiries, form submissions, feedback, and email correspondence.

e. Technical Data
Device-related information like browser type/version, operating system, screen resolution, and other diagnostic data to enhance Website performance.

f. Transaction Data
Information related to order processing including billing details, payment confirmation, delivery address, and transaction history.

g. Preference Data
Includes your opted-in consents for marketing communications, frequency preferences, topic interests, and newsletter engagement.

4. Legal Bases for Processing

We rely on the following lawful bases to process personal data:

– Performance of Contract: To deliver services or products you request or purchase.
– Consent: Where legally required (e.g., for certain marketing), we obtain and honor your explicit consent.
– Legitimate Interests: To improve Website functionality, engage in direct communications, and ensure network and information security.
– Compliance with Legal Obligations: Where we are required to process data by applicable laws or regulations.

You may withdraw your consent at any time without affecting the lawfulness of prior processing. To do so, please contact us at [email protected].

5. Your Rights

Subject to applicable laws, you have the following rights in relation to your personal data:

– Right to Access: Obtain confirmation as to whether or not we process your personal data and access a copy.
– Right to Rectification: Have incorrect or incomplete data corrected.
– Right to Erasure: Request deletion of your personal data in certain circumstances.
– Right to Restriction: Request the limitation of processing in certain scenarios.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

To exercise any of the rights outlined above, please email us at [email protected]. We may require identity verification to process certain requests.

6. Security Measures

We implement technical and organizational controls to protect your personal data, including:

– Data encryption in transit and at rest
– Access limitations and role-based controls
– Routine security audits and vulnerability assessments
– Staff training on data protection compliance
– Regular data backups to prevent accidental loss

However, no system is entirely fault-proof, and users are encouraged to exercise caution when sharing personal data online.

7. International Transfers

Your data may be stored or processed in countries outside your jurisdiction, including countries that may not be deemed to offer an adequate level of data protection by the European Commission. In such cases, we ensure appropriate safeguards—such as Standard Contractual Clauses (SCCs) or binding corporate rules—are in place to protect your data.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, regulatory, tax, accounting, or reporting requirements.

– Usage Data: Retained for up to 24 months
– Account Data: Retained while your account remains active
– Communication Data: Retained for 3 years from date of last contact
– Transaction Data: Retained for a minimum of 7 years as required for tax purposes
– Preference Data and Consents: Retained until you withdraw consent or unsubscribe

We may anonymize your data for statistical purposes, in which case we may use this information indefinitely.

9. Cookie Policy

We use cookies and similar technologies for a variety of purposes. Cookies are small text files placed on your device that allow us to recognize your browser and improve user experience.

Types of cookies we use:

– Essential Cookies: Required for Website functionality (e.g., authentication, security).
– Functional Cookies: Remember user choices such as language or region to enhance usability.
– Analytics Cookies: Collect aggregated data on pages visited and user activity to improve performance.
– Performance Cookies: Monitor Website performance and detect problems.

10. Cookie Management and Compliance

You can manage your cookie preferences at any time through your browser settings, or by utilizing cookie consent tools where applicable.

We adhere to GDPR and CCPA requirements by:

– Requesting consent for non-essential cookies before use
– Offering opt-out mechanisms for data sales and certain marketing cookies
– Providing transparency and control over tracking technologies

11. Children’s Privacy

Our Website is not directed to children under the age of 13 and we do not knowingly collect data from any individual under 13 years of age. If we become aware that a child has submitted personal information without verifiable parental consent, we will remove such data from our records promptly.

12. Policy Updates and Notifications

We may revise this Privacy Policy from time to time to reflect changes in legal requirements, practices, or Website features. We encourage you to periodically review this page. If material changes are made, we will endeavor to notify users via prominent notice on the Website or via direct communication where applicable.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

[email protected]

We remain fully committed to safeguarding your privacy and ensuring compliance with applicable data protection laws. Please reach out to us with any inquiries or to exercise your rights under this Privacy Policy.